TCS Recruitment 2024

About TCS iON

TCS iON is a subsidiary of Tata Consultancy Services (TCS), a leading global IT services, consulting and business solutions organization. TCS iON empowers knowledge ecosystems across education, skilling, and workplace assessments. As a Customer Care Executive at TCS iON, you'll be part of a dynamic team that provides exceptional support to our clients and users across India.

The Position: Customer Care Executive

Are you passionate about helping people? Do you have excellent communication and problem-solving skills? If so, then this customer care role might be the perfect fit for you! In this exciting role, you'll be the first point of contact for our clients and users, providing them with friendly and informative support. You'll answer their questions, address their concerns, and ensure they have a positive experience using our products and services.

What You'll Do:

• Be a friendly and helpful voice for our clients and users.
• Answer questions about our products and services in a clear and concise way.
• Resolve customer issues efficiently and effectively.
• Provide technical support as needed.
• Document customer interactions and track resolutions.
• Stay up-to-date on our products and services through ongoing training.
• Contribute to a positive and collaborative team environment.

What We're Looking For:

• Graduation from a recognized university (freshers or graduates welcome!)
• Excellent communication and interpersonal skills, both written and verbal.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Positive and enthusiastic attitude.
• A willingness to learn and grow.
• Proficiency in English and Hindi (both languages are a plus!).

Why Join TCS iON?

• Make a Difference: You'll play a vital role in supporting our clients and users, helping them achieve their goals.
• Learn and Grow: We offer comprehensive training programs and opportunities for career development.
• Work with a Great Team: You'll be surrounded by talented and supportive colleagues.
• Competitive Benefits: We offer a competitive compensation and benefits package, including health insurance, paid time off, and more.
• Positive Work Environment: We believe in fostering a culture of collaboration, innovation, and respect.

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How to Apply:

If you're looking for a rewarding career opportunity where you can make a difference, we encourage you to apply! Submit your resume and cover letter online. We look forward to hearing from you!

Here's Why You Should Consider TCS iON:

• Fast-Paced Environment: If you thrive in a dynamic and exciting workplace, TCS iON is the place for you.
• Stability and Growth: As part of the Tata Group, TCS iON offers job security and ample opportunities for professional development.
• Giving Back: You'll be part of a company that's dedicated to empowering individuals and organizations through education and technology.

General Overview:

As a Customer Care Executive at TCS iON, you'll play a key role in ensuring our clients and users have a positive experience. You'll be the face of our company, providing exceptional support and helping people get the most out of our products and services.

Ready to Join Our Team?

If you're a people person with a passion for helping others, we encourage you to apply! We offer a fun and rewarding work environment where you can make a real difference.

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