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About Flipkart

Flipkart is India's leading e-commerce marketplace, transforming the way millions of Indians shop for everything from fashion and electronics to groceries and furniture. We're a passionate team driven by innovation and a commitment to exceptional customer service. At Flipkart, we believe in creating a dynamic and inclusive work environment where everyone can thrive.

Why Join Us as a Telemarketing Executive (Remote)?

This is your chance to be at the forefront of India's e-commerce boom! As a Telemarketing Executive working remotely, you'll play a vital role in connecting customers with the vast selection of products available on Flipkart. You'll build relationships, generate sales leads, and contribute to Flipkart's continued growth. This role is perfect for individuals who are passionate about sales, possess excellent communication skills, and thrive in a fast-paced environment.

We're looking for a talented and motivated Telemarketing Executive to join our remote team!

Flipkart Career

Job Summary

In this exciting role, you'll be responsible for reaching out to potential customers, introducing them to Flipkart's vast product offerings, and generating sales leads. You'll leverage your communication skills to build rapport, understand customer needs, and effectively present Flipkart's value proposition. This remote position allows you to work from the comfort of your own home, while still being part of a dynamic and collaborative team.

Key Responsibilities

Conduct outbound calls to a designated list of potential customers.
Introduce potential customers to Flipkart's product categories and highlight key benefits.
Actively listen to customer needs and concerns to identify relevant product recommendations.
Effectively address customer inquiries and answer questions about Flipkart's services and policies.
Generate qualified sales leads by effectively capturing customer information and preferences.
Maintain accurate call records and data entry to support sales and marketing initiatives.
Adhere to all company policies and procedures regarding telemarketing practices.

Required Skills and Qualifications

Minimum of 1 year of experience in telemarketing, sales, or a related field (for experienced candidates).
Excellent communication and interpersonal skills, with the ability to build rapport with customers over the phone.
Strong listening and comprehension skills to effectively understand customer needs.
Clear and confident telephone presence with a professional demeanor.
Ability to work independently while adhering to set deadlines and targets.
Proficiency in MS Office Suite (Word, Excel, PowerPoint).
A computer with a reliable internet connection and a headset is required for this remote position.

Experience Level:

This role is open to both experienced Telemarketing Executives and those new to the field (freshers). For freshers, a strong work ethic, a passion for sales, and a willingness to learn are highly valued.